Feel understood
Talk openly in a confidential, non-judgmental environment where your experience matters.
Counselling in Coquitlam, Maple Ridge & online
A safe place to feel heard—and move forward.
Life can feel heavy. You don’t have to carry it alone. Our registered clinical counsellors offer compassionate, practical support for individuals, couples, and families.
In-person sessions
Secure online counselling
“
Free yourself from the issues holding you back from the life you want.
19+years of clinical experience
RCCregistered clinical counsellors
2welcoming office locations
1:1care shaped around your needs
A place to begin
Start where you are.
We’ll meet you there.
Counselling is a collaborative space to understand what’s happening, feel supported, and make changes that fit your life. There’s no need to have the right words before you begin.
Build practical tools
Learn strategies to manage difficult thoughts, emotions, stress, and everyday challenges.
Create lasting change
Notice patterns, strengthen communication, and move forward with more clarity and confidence.
How we can help
Support for what
you’re facing now.
Focused support, a compassionate relationship, and a plan shaped around the life you want to build.
01
Anxiety counselling
Quiet the constant worry, understand your triggers, and build tools that help you feel grounded.
Learn more
02
Depression counselling
Make space for what you’re feeling and find a supported path toward energy, meaning, and hope.
Learn more
03
Couples counselling
Move beyond the same conflicts, communicate more clearly, and reconnect with one another.
Learn moreYour next step
Beginning can be simple.
We’ve made getting support straightforward, so you can focus on what matters.
-
1
Choose a counsellor
Meet our team and find someone who feels like the right fit.
-
2
Book a time
Use our secure online booking page to choose a convenient appointment.
-
3
Take it from there
Your first session is a space to share what’s bringing you in and what you hope will change.
19+years
supporting clients
supporting clients
Meet the clinical director
Experienced care.
Genuine connection.
Allison Bates, MA RCC
Allison is a Registered Clinical Counsellor and the owner and clinical director of West Coast Counselling Services. For more than 19 years, she has supported individuals, couples, and families through difficult seasons and meaningful change.
Our associate counsellors share that commitment to warm, skilled, and respectful care. We’ll help you find the person and approach that feel right for you.
Meet our counsellors
“
We don’t have to do all of it alone. We were never meant to.Brené Brown
Visit us
Care that’s close
to home.
01
Coquitlam
205B–3025 Anson AvenueCoquitlam, BC V3B 2H6
Near Coquitlam Centre
View on Google Maps02
Maple Ridge
22718 Lougheed HighwayMaple Ridge, BC V2X 2V6
Above Enhance Sport & Wellness
View on Google Maps03
Online
Meet securely from the comfort and privacy of your own space.
Available across British Columbia View online availabilityAccessibility note: the Maple Ridge location is not wheelchair accessible. Please book at our Coquitlam office or online if accessible entry is required.
Frequently asked questions
A little clarity
before you begin.
If you don’t see your question here, we’re happy to help.
Ask us a question01How much does counselling cost?
Individual sessions are $160 for 50 minutes. Couples and family sessions are $180 for 50 minutes.
02Does my benefits plan cover counselling?
Coverage varies by plan. Check whether your plan includes a Registered Clinical Counsellor (RCC), as some plans cover only social workers or psychologists.
03Do you offer direct billing?
We do not offer direct billing options at this time. For private counselling, you’ll receive a receipt to submit to your extended health plan for reimbursement.
04What is a Registered Clinical Counsellor?
An RCC is a master’s-level counsellor registered with the BC Association of Clinical Counsellors and accountable to its professional and ethical standards.
05How long will counselling take?
It depends on what brings you in and the goals you set. After your first session, your counsellor can offer a more informed estimate and plan the pace with you.
06What is the cancellation policy?
Please provide at least 24 hours’ notice when changing an appointment. With less than 24 hours’ notice, an $80 fee applies.
You’re welcome here
Ready to take the
next step?
Book an appointment online, or reach out if you’d like help finding the right counsellor.